Welcome to our Frequently Asked Questions page. Here you'll find answers to common queries we receive about our products, services, and customer journey. We aim to help you navigate our offerings with ease. Please reach us at gennets.shop@gmail.com if you cannot find an answer to your question.
At Gen Nets Computers, we proudly offer a wide selection of high-quality laptops, desktops, tablets, and various computer accessories tailored to meet a variety of needs. Whether you're a gamer, a business professional, or just need a reliable setup at home, our products aim to enhance your digital life.
Yes, we sell both laptops and desktop computers from various brands, suitable for home, office, and gaming use.
We carry a range of popular brands such as Dell, HP, Lenovo, Asus, Acer, and Apple, among others.
Yes, we offer delivery services across Dubai and the UAE. Additionally, if you require assistance with setting up your new equipment, our team can help ensure everything is up and running smoothly.
We accept credit cards, debit cards, bank transfers, and cash on delivery for purchases made in Dubai and the UAE.
Yes, all our new products come with manufacturer warranties. We also offer extended warranty options for additional peace of mind.
We have a 14-day return policy for most items, provided they are in their original condition with all accessories and packaging.
We provide basic technical support and can guide you to the manufacturer's support services for more complex issues.
Yes, we strive to offer competitive prices. We regularly compare our prices with other retailers to ensure we provide good value to our customers.
We understand that choosing the perfect item can be overwhelming. We recommend visiting our website or contacting us directly. Our experienced team is here to guide you, providing personalized advice based on your specific computing needs and preferences.
Apart from offering devices, Gen Nets Computers provides expert IT equipment services including hardware upgrades, software solutions, and comprehensive IT support. Whether you're dealing with a tricky software issue or need an entire system upgrade, we're here to assist.
Purchasing from us is straightforward:
Our store is located at Shop 56 I.T. Center Building, Al Souq, Al Kabeer, Dubai, UAE. We are open from 10:00 am to 10:00 pm, providing plenty of flexibility for your visits.
To stay informed about our latest products, special deals, and events, we encourage you to sign up for updates via our website. We always have something exciting on the horizon, and it's a great way to take advantage of exclusive offers!